If you take regular medication, you can request repeat prescriptions to ensure you have an ongoing supply.
How to request a repeat prescription
The easiest and fastest way to request a repeat prescription is through the Vensa patient portal, where requests go directly to your doctor via a secure online system.
Other options:
- Via our website using the request form below
- By completing a prescription request form at reception (you can also provide a current list of your medications from your pharmacy)
Processing time
Please allow at least 3 business days for your request to be processed.
Medication reviews
To ensure your medications remain safe and appropriate, you will need to see your prescribing clinician at least every 12 months for a medication review. This allows us to review your health, discuss any concerns, and adjust your treatment if needed.
Important information
- Charges apply for all repeat prescriptions for people aged 14 years and over
- If there is an overdue balance on your account, you may be asked to collect your prescription from reception and make payment at that time
- If your prescription cannot be issued safely without a review, we will contact you to arrange an appointment
Why we may need to check before issuing your prescription
Before issuing a repeat prescription, your clinician must complete several important clinical and legal checks. These may include:
- When you were last reviewed (in person or by phone)
- Whether any monitoring is due (e.g. blood tests, ECGs)
- Recent hospital visits, surgery, or specialist input
- Whether the timing of your request is appropriate (you may still have repeats available at your pharmacy)
- Whether your medications are safe to take together, including any new or over-the-counter medicines
Some medications (such as controlled drugs) have stricter prescribing rules and may require more frequent review.
Plan ahead
Appointments can sometimes take 2–3 weeks to arrange, so we recommend requesting your prescriptions early to avoid running out.
Prescription Request
Your prescription will be ready to collect in three business days. Prompt payment is appreciated!