Feedback

How did we do?

If you have something to say about your experience with us, you can say it here.

Your answers to a few brief questions will help us improve our service to you and our other patients.

Your response is confidential and anonymous, however, you have the option to provide your contact details if you would like us to contact you about your experience.

Thinking about your visit, please rate how satisfied you are with:

Please enter your email, so we can follow up with you.

We’ll let you know we’ve received your feedback within 5 working days, and we’ll try to complete our review within three working weeks.

National Advocacy Service
Freephone 0800 555 050
This is an independent and free advocacy service designd to resolve issues and protect your rights when using a health service.

Alternatively, you can refer unresolved complaints to:
Health and Disability Commissioner
Freephone 0800 11 22 33
www.hdc.org.nz/complaints

Unresolved complaints about possible infringements of the Privacy Act should be referred to:
Privacy Commissioner
Freephone 0800 803 909
www.privacy.org.nz/how-to-complain

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