Important patient update
August 13th, 2026We are aware that some patients received an unexpected email from Upper Hutt Health Centre yesterday, including some patients receiving multiple emails or emails at unusual times.
We sincerely apologise for the confusion and inconvenience this has caused.
We can reassure you that this isn’t spam and was intended to be the sharing of our latest practice newsletter which could be accessed via an attachment in the Vensa patient portal.
We are urgently investigating what happened with our portal vendor and we are taking steps to ensure the issue is resolved moving forward.
Thank you for your patience and understanding while we work to resolve this.